Not At All Routine-A Day in the Life of the Joy Junction Case Manager

By Jeremy Reynalds, Ph.D. Founder and CEO Joy Junction Inc. The term “case manager” is heard a lot, but I wonder how many people know what exactly a case manager does. I asked Carl Valles, our case manager at Joy Junction, to tell me a typical recent day-if there is such a thing. He said he begins by reading all … Read More